Shipping policy
Shipping Policy
Last Updated: September 23, 2026
Thank you for shopping with us! We aim to make your shopping experience simple and convenient.
1. Shipping Time
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Orders are usually processed within 1–3 business days.
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After dispatch, delivery generally takes 5–10 business days depending on your location.
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Delivery times may vary due to weekends, holidays, weather conditions, courier delays, or other unforeseen circumstances.
2. Shipping Charges
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Shipping charges, if applicable, will be clearly displayed at checkout.
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Any available free-shipping offers will be mentioned on our website or during checkout.
3. Order Tracking
Once your order has been shipped, we may provide a tracking number through email, SMS, or WhatsApp, where available.
4. Incorrect Address
Please make sure your shipping address and contact details are correct before placing your order. We may not be able to change the address once the order has been dispatched.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery.
5. Delayed or Lost Orders
While we work with reliable delivery partners, delays can occasionally occur. If your order has not arrived within the expected delivery period, please contact our support team so we can assist you.
6. Damaged Package
If your package arrives damaged, please contact us as soon as possible and provide photos/videos of the package and product. We will review the issue and assist you accordingly.
7. Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team through the contact details provided on our website.