Refund policy

Return & Refund Policy

Effective Date: July 27, 2026

At HomelyFair, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

5-Day Return Policy

You may request a return within 5 days of receiving your order if:

You received a damaged product.
You received the wrong item.
The product has a manufacturing defect.
The item delivered is significantly different from what was ordered.

Items Not Eligible for Return

For hygiene and quality reasons, the following items cannot be returned:

Products that have been used or damaged after delivery.
Products without original packaging or accessories.
Items marked as Non-Returnable on the product page.
Products damaged due to misuse or improper handling.

How to Request a Return

To initiate a return:

Contact us within 5 days of delivery.
Share your Order ID, product images, and the reason for the return.
Our support team will review your request.
If approved, we will arrange a return pickup (where available) or provide return instructions.

WhatsApp Support: +91 77359 86396

Email: support@homelyfair.com

Return Conditions

Returned products must:

Be unused and in their original condition.
Include all original packaging, accessories, manuals, and tags.
Be securely packed to avoid damage during transit.

Returns that do not meet these conditions may be rejected.

Refund Policy

Once the returned product is received and successfully inspected, your refund will be processed.

Refunds are issued to the original payment method.

Please allow 3–7 business days for the refund to reflect in your account, depending on your bank or payment provider.

Cash on Delivery (COD) Orders

For COD orders, approved refunds will be transferred directly to your bank account or via UPI after the required payment details are provided.

Cancellation Policy

Orders can be cancelled only before they are shipped.

Once an order has been dispatched, it cannot be cancelled. However, if eligible, you may request a return after delivery according to this policy.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or a short video of the product and packaging.

We will arrange a replacement or issue a full refund after verification.